FAQs

FAQs

We like to make things as simple as possible here at Connect Purchasing, listed below is some of our most commonly asked questions:

  • How much do you charge for your services?

    Nothing! – that’s right our services are free of charge.

  • How do you make money?

    We are paid rebates from our suppliers.

  • How do you complete comparisons for me?

    All we ask for is a minimum of one months’ worth of invoices for the purchases that we are

    discussing. Ideally, we would prefer two months to provide a fair reflection of potential savings

    that we can offer you.

  • Which suppliers do you use?

    We have an array of suppliers, carefully selected from our own experiences. Each supplier

    proposed is based on your own individual requirements.

  • How do you ensure compliance with suppliers?

    All our suppliers go through a strict auditing process, which saves our clients significant time and money. We expect our suppliers to conform to all applicable legislation and compliance.

  • How do I order my products?

    Our clients order directly with the supplier or through our online ordering system.

  • Will my prices change?

    We hold prices monthly for all fresh food categories, such as fruit and veg, fresh butchery and fish and seafood. All dry store, frozen food and chemical prices are held for 4 or 6 months. All our other listed services range from yearly pricing to one offs.

  • Who do I pay for my supplies?

    You pay the supplier direct, according to their terms and conditions.

  • Can I stay with my existing supplier?

    If your existing supplier is approved with Connect Purchasing then yes, it is possible to transfer

    your account to be placed under our terms and still benefit from savings.

  • Is there any joining fee or monthly membership fees?

    No! Unlike some other purchasing companies, we charge no membership or joining fees.

  • Are there any contracts?

    There are no contracts with our clients on the majority of our categories as we believe in good

    faith between us and you. If you use our online ordering system, there is just a 3 month exit lead

    time to pay, that is all.

    Our waste management services are subject to a years agreement.

  • Do I keep all my savings?

    Yes, you do, every last penny in fact.

  • How long does this all take?

    Once we have your invoices, we begin working on your savings straight away. Typically, we could have you setup, switched and enjoying your savings in as little as two weeks. If you would like to use the online ordering system this takes one month to set up.

  • How much can I expect to save?

    We always aim to achieve the biggest saving possible for you!, On average this can be anything

    from 8 - 25%.

FAQs

We like to make things as simple as possible here at Connect Purchasing, listed below is some of our most commonly asked questions:

  • How much do you charge for your services?

    Nothing! – that’s right our services are free of charge.

  • How do you make money?

    We are paid rebates from our suppliers.

  • How do you complete comparisons for me?

    All we ask for is a minimum of one months’ worth of invoices for the purchases that we are

    discussing. Ideally, we would prefer two months to provide a fair reflection of potential savings

    that we can offer you.

  • Which suppliers do you use?

    We have an array of suppliers, carefully selected from our own experiences. Each supplier

    proposed is based on your own individual requirements.

  • How do you ensure compliance with suppliers?

    All our suppliers go through a strict auditing process, which saves our clients significant time and money. We expect our suppliers to conform to all applicable legislation and compliance.

  • How do I order my products?

    Our clients order directly with the supplier or through our online ordering system.

  • Will my prices change?

    We hold prices monthly for all fresh food categories, such as fruit and veg, fresh butchery and fish and seafood. All dry store, frozen food and chemical prices are held for 4 or 6 months. All our other listed services range from yearly pricing to one offs.

  • Who do I pay for my supplies?

    You pay the supplier direct, according to their terms and conditions.

  • Can I stay with my existing supplier?

    If your existing supplier is approved with Connect Purchasing then yes, it is possible to transfer

    your account to be placed under our terms and still benefit from savings.

  • Is there any joining fee or monthly membership fees?

    No! Unlike some other purchasing companies, we charge no membership or joining fees.

  • Are there any contracts?

    There are no contracts with our clients on the majority of our categories as we believe in good

    faith between us and you. If you use our online ordering system, there is just a 3 month exit lead

    time to pay, that is all.

    Our waste management services are subject to a years agreement.

  • Do I keep all my savings?

    Yes, you do, every last penny in fact.

  • How long does this all take?

    Once we have your invoices, we begin working on your savings straight away. Typically, we could have you setup, switched and enjoying your savings in as little as two weeks. If you would like to use the online ordering system this takes one month to set up.

  • How much can I expect to save?

    We always aim to achieve the biggest saving possible for you!, On average this can be anything

    from 8 - 25%.

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